HelloFresh Review for 2024 (2024)

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Is HelloFresh worth it? Here’s our candid HelloFresh review after three testers and two dietitians evaluated the taste, price, and ingredient quality of the meals.

HelloFresh Review for 2024 (1)Share on Pinterest

HelloFresh is a popular meal kit service known for providing nutritious, well-balanced meals suitable for singles and families alike. While it doesn’t cater to as many specialty diets as some other similar services, it stands out as a great option for healthy home cooking.

Healthline editors Candice Abellon and Kelli McGrane, MS, RD, and writer SaVanna Shoemaker, MS, RDN, LD, have all tried HelloFresh and share their experiences with the service below.

Read on to learn more about how HelloFresh works, the cost, the food, and how it stacks up against the competition.

REVIEW SCORECARD

HelloFresh

4.2

out of 5

healthline score

Sign-up, delivery, and cancellation processes5


Meal variety4.2


Nutrition4.3


Sustainability4


Ingredient quality3.7


Ease of preparation3.8


Taste4.5



HelloFresh is a meal delivery service that offers pre-portioned ingredients and step-by-step recipe cards designed to help simplify meal prep. By offering meal kits rather than fully prepared meals, it is particularly popular among aspiring home chefs.

The service provides six options to meet different dietary preferences:

  • Meat & Veggies: a variety of meals that include meat and vegetables
  • Veggie: plant-based meals that are vegetarian but not necessarily vegan
  • Family Friendly: quick, easy-to-prepare, kid-approved options
  • Fit & Wholesome: meals that have around 650 calories or less per serving
  • Under 20 minutes: meals that can be cooked in 20 minutes or less
  • Pescatarian: meals featuring seafood but not red meat or poultry

You select recipes from a weekly rotating menu, and the full meal kits are then shipped directly to your home.

These deliveries contain mostly recyclable, compostable, or reusable materials. HelloFresh says it’s also dedicated to reducing its carbon footprint through responsible sourcing, streamlined supply chain management, and offsetting its carbon emissions.

GET STARTED WITH HelloFresh

HelloFresh meals cost $9.99 per person, per meal. The only exception is if you order 2 meals per week for 2 people, which costs $11.49 per person, per meal.

HelloFresh’s most popular plan size is 3 recipes per week for 2 people. This works out to $9.99 per serving, or about $60 per week, plus the cost of shipping, which is $10.99 per box.

HelloFresh regularly offers new users free shipping and discounts on their first or several shipments.

Pros

  • more convenient than meal planning or grocery shopping
  • easy to start, cancel, and modify your subscription
  • option to mix and match meals from each menu
  • offers a good variety of flavorful, easy-to-prepare meals
  • offers vegetarian, pescatarian, and reduced calorie meal plans
  • ingredients typically arrive fresh and in good condition
  • suitable for families with young kids, as well as for couples and singles
  • offers specialty menus each month
  • option to swap out sides or proteins on certain meals
  • priced similarly to, or lower than, many competitors

Cons

  • may not be as convenient as meal delivery services that eliminate the need to cook
  • no exclusively gluten- or allergen-free meal options
  • not a good option for some diets, including keto, paleo, and vegan
  • some meals could use more vegetables or offer a greater variety of flavors or textures
  • may not be a good option for more adventurous eaters
  • meal options can get repetitive or feel too similar after several months of subscribing
  • reports of occasional issues with missing, damaged, or spoiled ingredients
  • $10.99 shipping fee per box

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Tester #1: SaVanna Shoemaker, MS, RDN, LD

  • Role: Healthline writer, registered dietitian
  • Dietary needs and preferences: low carb options
  • Meal-time preferences: family-friendly meals and plenty of variety

I’m a registered dietitian and a mom of two young children, so I’m always looking for ways to streamline meal planning and prep while still getting healthy meals on the table.

Over the past year, I’ve tested almost every single meal kit available. After trying so many services, I’ve become more aware of the true pros and cons of these services and understand what a customer should expect from the experience.

Tester #2: Kelli McGrane, MS, RD

  • Role: Healthline Nutrition editor, registered dietitian, cookbook author
  • Dietary needs and preferences: flexitarian
  • Meal-time preferences: make-ahead, one-pan, and 30-minute weeknight meals and recipes that are toddler-friendly

I’ve been using meal delivery services for more than 10 years, testing 25 services just within the past 3 years.

I first tried HelloFresh after my mother-in-law gifted me a free box. For the past few years since that first trial, I’ve used HelloFresh off and on as a way to take a break from meal planning. While sometimes I only use it for a few weeks, I most recently used the service for four straight months.

Tester #3: Candice Abellon

  • Role: Healthline editor
  • Dietary needs and preferences: dairy-free, less red meat
  • Meal-time preferences: easy weeknight meals

I’ve used HelloFresh off and on for years by myself, as a couple, and for a larger household while working full-time. My time and mental energy are the resources that I’m often trying to manage the most.

Getting started with HelloFresh is simple. In fact, all of our testers rated it a 5 out of 5 for ease of sign-up, delivery, and cancellation.

First, you’ll select your desired meal plan and size. Regardless of the plan you select, you can always pick and choose recipes from other plans.

Next, you’ll enter your payment details and select your first week of meals.

Once you have entered all of your information, you’ll be assigned a weekly delivery day. Then you can choose your meals.

Within each of these categories, there’s also a bit of room for customization, such as choosing to avoid beef, pork, or seafood. You can also swap certain sides, such as broccoli or potatoes. These swaps add $0.99–$1.99 per serving.

If needed, you can make changes to your upcoming delivery or skip a week through your online account. You can also cancel your subscription by navigating to your account settings at least 5 days prior to your next delivery.

GO TO HelloFresh

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HelloFresh received a 4 out of 5 during scoring because of its packaging and environmental initiatives.

HelloFresh deliveries contain mostly recyclable, compostable, or reusable materials. For example, the paper bags that ingredients arrive in can be added to your compost, the ice packs are reusable, and the cardboard is recyclable.

The company says it’s also dedicated to reducing its carbon footprint through responsible sourcing, streamlined supply chain management, and offsetting its carbon emissions.

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Meal variety

“I appreciated that HelloFresh’s menu rotates weekly, and I enjoyed the occasional specialty menus, like the Better Than Takeout and Asian American and Pacific Islander Heritage Month recipes.”

— Kelli McGrane

With a rotating menu of more than 30 options each week, HelloFresh is an appealing choice if you’re looking to mix up your weekly meal planning. Our testers appreciated this variety, especially having a wide range of recipes with simple labels to help you easily find what works for you.

However, as all of our testers noted, if you follow some dietary plans, like low carb, keto, or paleo, you might find the options limited.

Additionally, McGrane noted that the meals can eventually start to feel repetitive, especially if you’re using the service for a longer period of time.

Nutritional quality

“Most of the meals are very well balanced, including a protein, starch, and vegetable. HelloFresh also clearly labels food allergens for each meal.”

— SaVanna Shoemaker

HelloFresh aims to make healthy eating easier by providing well-balanced meals featuring a variety of nutrient-dense ingredients, such as vegetables, whole grains, and lean proteins.

The service also labels items suitable for several healthy eating patterns — including Mediterranean, vegetarian, and carb smart options — and offers a Fit & Wholesome menu, which highlights selections that are lower in calories.

However, McGrane noted that some meals are low in vegetables. And, according to Abellon, it might also not be the best choice if you’re following a vegan or dairy-free diet.

Ingredient quality and freshness

“I’ve been using HelloFresh off and on for a few years. The vegetables have been fresh and good quality for the most part, with only one or two sad carrots.”

— Candice Abellon, Healthline senior editor

HelloFresh is based on the idea that if you provide people with simple but flavorful recipes and high quality ingredients, they’ll come to love eating healthy, home-cooked meals.

Depending on the specific menu you choose from, your meal kit may include vegetables, proteins, grains, and other ingredients like herbs, sauces, or other seasonings to add extra flavor.

Our testers found the ingredient quality to be good overall. However, HelloFresh loses points for not having the option to pay for higher quality meats or organic produce.

Also, while produce mostly comes in good shape, it’s not uncommon to get some items that you wouldn’t likely choose from a market. For example, Shoemaker mentioned wilted green onions, McGrane received pre-cut kale past prime, and Abellon experienced a few “sad carrots.”

Preparation

“My meals were straightforward to prepare. They required some basic slicing and chopping for the vegetables, but I don’t think you’d need special cooking skills. With that said, I feel like it always takes me or my partner a little longer to prepare meals than the estimated total time.”

— Candice Abellon

With simple, step-by-step ingredients and pre-portioned ingredients, HelloFresh claims to offer members a fun cooking experience to help simplify your weekly meal prep. But does it actually deliver?

According to our testers, the service stands out for its beginner-friendly recipes, which are suitable for cooking newbies and experienced home cooks alike. While some dishes may require a bit of multitasking, there are no advanced techniques or specialty tools required.

Additionally, you can view the difficulty level and estimated amount of time required for each recipe on the HelloFresh menu. Though, Abellon noted that the recipes took longer to prepare than the estimated time.

McGrane and Shoemaker also mentioned that there’s typically quite a big pile of pots and pans to clean up after each meal. However, HelloFresh also offers some “Easy Cleanup” recipes that use less kitchen equipment.

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Taste

“Overall, I found HelloFresh’s meals to be well seasoned, family friendly, and filling. I also appreciated that most recipes contained a good variety of textures and ingredients. [But] after subscribing for 4 months, many of the recipes started to taste the same. I also would have liked the service to introduce me to ingredients that I otherwise wouldn’t have tried myself.”

— Kelli McGrane

HelloFresh is particularly popular for its tasty recipes, and most meals include a variety of herbs, spices, and seasonings intended to maximize flavor.

All our testers reported that HelloFresh meals were definitely a hit in their households.

For example, the Vegan Thai Coconut Curry Tofu was a favorite for McGrane and her family. McGrane said that the meal hit just the right balance between spicy and sweet.

Meanwhile, Abellon said that she particularly enjoyed the Jammy Onion & Brussels Sprout Cavatappi, which featured a good blend of ingredients and a nice crunch.

Shoemaker said she started incorporating sauces and meal combinations inspired by HelloFresh into her regular routine, including the mushroom sauce like the one from the Cheesy Smothered Mushroom Chicken.

That being said, McGrane noted that if you’re a longtime subscriber, the meals may start to feel repetitive. And recipes mostly stick to tried-and-true flavor combinations and ingredients, which may not satisfy more adventurous eaters.

Customers are generally happy with HelloFresh. In cases where there has been an issue with an order or with its ingredients, reviewers say customer service at HelloFresh is extremely helpful and responsive.

According to HelloFresh reviews on Yelp and Reddit, the meals taste good, but the ingredients can be fairly basic, the recipes may feel complicated, or the ingredients may arrive damaged.

Other common customer complaints involve missing ingredients, difficulty canceling the service, and produce arriving in poor condition.

HelloFresh may be great for you if you don’t have any specific dietary needs and are interested in learning to cook.

It might also be a good fit for families with children or picky eaters, as there are plenty of family-friendly options to choose from.

On the other hand, you may want to opt for another service if you’re following a specific diet, such as keto or paleo. And people with food allergies or strict dietary requirements — including those following a vegan or gluten-free diet — might also have a hard time finding meals that meet their needs.

Additionally, because HelloFresh uses mostly conventional ingredients, people who prefer eating organic might want to consider an organic meal delivery service instead.

There are other meal kit companies offering fresh, pre-portioned ingredients to help you prepare more healthy meals at home. Here’s a quick look at how they compare:

Healthline score
(out of 5)
Price per servingServing sizesGood for
HelloFresh4.3$9.99–$11.492 or 4 beginner- and family-friendly dinners
Home Chef4.3$9.99–$11.992, 4, or 6 quick weeknight meals
Blue Apron4.4$7.99–$12.492 or 4flavorful, beginner-friendly meals
Sunbasket4.6$9.99–$21.492 or 4creative recipes with multiple specialty diet menus
Green Chef4.3$11.99–$13.492, 4, or 6 mostly organic ingredients with options for many specialty diets

Except Sunbasket, which charges $9.99 for shipping, the services listed in the table above cost $10.99 for shipping.

HelloFresh only provides meal kits, which may not be as convenient as similar services that offer fully prepared meals. There are also limited options for those following certain diet plans, and the meals may eventually start to feel repetitive over time.

HelloFresh can be a convenient and time-saving way to enjoy more healthy meals at home, which might make it worth the price for some people. However, if you’re on a tight budget, grocery shopping and preparing your own recipes yourself might be a better alternative.

Many HelloFresh meals are nutritionally balanced and feature a good source of protein, carbs, and healthy fats. That being said, some meals are high in calories, carbs, or fat, so it’s important to read the nutrition facts for each meal to see whether it fits your needs.

Additionally, the service might not be a good option if you prefer eating organic foods or have specific dietary restrictions.

HelloFresh is a moderately priced meal kit service that delivers appealing recipes with a focus on fresh ingredients, simple cooking methods, and bold flavors.

It’s a solid option if you enjoy cooking but also value the convenience of a meal kit.

While HelloFresh is more affordable than many of its competitors, including Sunbasket and Green Chef, it’s not a great fit if you have strict dietary needs or preferences.

Overall, we recommend HelloFresh if you’re looking for easy and flavorful meals delivered to your doorstep.

HelloFresh Review for 2024 (2024)

FAQs

What is the downside of HelloFresh? ›

Other diets and limitations may be more challenging when it comes to HelloFresh. If you stick to a paleo diet or need to avoid dairy in your meals, you might have to make adjustments to ingredients in order to make it work with HelloFresh, since there aren't a lot of options to choose from there.

Does HelloFresh use processed foods? ›

Using HelloFresh means that a person is cooking from scratch using fresh ingredients and no processed foods. Processed foods are often higher in sugar and fat and can lack the nutrients that fresh foods retain.

How successful is HelloFresh? ›

Last year, revenue was €7.6 billion; adjusted EBITDA was a profit of €448 million. On the top line, Hello Fresh has grown at a hugely impressive annualized rate of 42%. It's turned nicely profitable.

What is the lawsuit against HelloFresh? ›

Last year, HelloFresh entered into a $14 million class action settlement for violations of the Telephone Consumer Protection Act (TCPA).

What is the HelloFresh controversy? ›

Revealed in a damning consumer investigation by the BBC, the brand was found to have been incorrectly charging customers who had deactivated their accounts, before going on to threaten them with third-party debt collectors if they went through their banks to cancel the incorrect direct debits.

Is HelloFresh all healthy? ›

Many HelloFresh meals are nutritionally balanced and feature a good source of protein, carbs, and healthy fats. That being said, some meals are high in calories, carbs, or fat, so it's important to read the nutrition facts for each meal to see whether it fits your needs.

Does HelloFresh have clean ingredients? ›

Our Fit & Wholesome meal plan includes everything you need to prepare balanced, health-conscious meals. Each delivery includes easy-to-follow recipes that are chef-curated and designed to be simple and delicious. Along with your recipe card, you'll receive fresh, high-quality ingredients sourced from trusted suppliers.

Does HelloFresh use quality ingredients? ›

The culinary and sourcing teams at HelloFresh use a rigorous process to choose responsible ingredient suppliers with similar values.

Do people actually save money with HelloFresh? ›

For our family size, then, HelloFresh translates into savings. But not everyone will save money. If you're already paying $100 to $125 weekly to cover all your meals, HelloFresh could end up costing you more. Of course, you might be willing to pay a premium to have your meals picked and portioned out for you.

What is the future of HelloFresh? ›

HelloFresh's Future Plans Include More Customization, Global Expansion. Over the next three years, HelloFresh aims to make material progress toward its goal of becoming the world's leading fully integrated food solutions group.

Is it hard to cancel HelloFresh? ›

Click on your name in the upper right-hand corner, then click 'Account Settings'. Scroll down on the Plan settings page and click 'Cancel Plan' (under Status section). Follow the prompt(s) for your cancellation. You will be prompted with a message confirming that your account has been cancelled.

Do you actually save money on HelloFresh? ›

For our family size, then, HelloFresh translates into savings. But not everyone will save money. If you're already paying $100 to $125 weekly to cover all your meals, HelloFresh could end up costing you more. Of course, you might be willing to pay a premium to have your meals picked and portioned out for you.

What are the challenges of HelloFresh? ›

Some of the challenges HelloFresh faced included:
  • Error-prone and manual work.
  • Inability to identify and track bottlenecks.
  • Dependencies on multiple channels for cross-departmental collaboration.
  • No traceability in task management.
  • Lack of clean & accurate data for external and internal reporting.

Is HelloFresh in financial trouble? ›

HelloFresh listed in Frankfurt in 2017 and proved a clear pandemic beneficiary, with shares climbing rapidly as investors spied opportunities in tech platforms providing door-to-door services. But its value has tumbled since its peak in 2021, with shares down 70% in 2022 and down 30% in 2023.

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