My Pops Aren't Freezing... Help! (2024)

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ZOKU TIPS:

The Quick Pop™ Maker is very easy to use, however on occasion you may experience trouble getting a pop to freeze. Below is a list of possible causes for uncooperative pops. Take a peek to try and decipher what’s going wrong.

It could be your equipment if…

• Your freezer is not cold enough. Make sure your freezer is 0°F.
• Your freezer is too packed with stuff. The Quick Pop™ Maker may not be able to freeze fully if there is not enough airflow in your freezer. Try giving it a little breathing room, freeze for 24 more hours and try again.

It could be your ingredients if…

• The liquid you’re making pops with contains alcohol or if it’s too high in fat, oil or sugar.
• The liquid you’re making pops with is too soft or has too many solids. For example, if you made a chocolate pop from cocoa and used too high of a cocoa to water ratio, your pop may not freeze. Next time, use a little more water and try again.

It could be your technique if…

• You didn’t let The Quick Pop™ Maker freeze for 24 hours. Be patient - it’s worth the wait, we promise!
• The liquid you’re making pops with is too warm. Let it cool before adding it to The Quick Pop™ Maker molds.
• You’re trying to remove the pops before they’re fully frozen. A good way to tell if your pop is frozen is by testing it with a toothpick. If it doesn’t feel solid at the base of the stick, it’s probably not ready yet.

If you’ve read through the above list and still can’t figure out the problem, you can contact us with questions here.